FAQs

Sometimes, delays can happen due to circumstances beyond our control, for example, adverse weather conditions or a delivery van breakdown. To check on your order, please contact the store you ordered from directly. Store contact information can be found by choosing your store in the app and clicking the 'info' button on the top right of the screen.

Sometimes a store may need to substitute items due to stock levels. Please speak to your delivery driver or contact the store directly with any queries. Store contact information can be found by choosing your store in the app and clicking the 'info' button on the top right of the screen.

Please contact the store directly to cancel or change an order. Store contact information can be found by choosing your store in the app and clicking the 'info' button on the top right of the screen.

To add a new card navigate to More>Payment Methods>Add New Card. Alternatively a new payment method can be added during checkout.

We accept with Visa, Mastercard, American Express, Maestro and Visa Debit.